Return Policy - You can return unused goods within 14 days of receipt for any reason. We will credit you the full amount of the goods value but not the shipping charges

Defective goods we will replace at our cost.
You can return unused goods within 14 days of receipt for any reason. We will credit you the full amount of the goods value but not the shipping charges.
Food products and candy are not returnable. Opened tea is not returnable.
Please inform us by phone or email about your return and get your Return Authorization Number. In all approved returns, you’re requested to return the products along with the Return Authorization Number to:

Tea Time, where tea lovers go

542 Ramona Street

Palo Alto, CA-94301